Privacy Policy
How we collect, use, and safeguard your personal information when you use our services.
Introduction
Prizm Marketing Group, doing business as Bridge City Marketing (“we,” “us,” “our,” or “Company”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with our marketing platforms.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Business information (company name, job title, industry)
- Billing and payment information
- Login credentials and account information
- Communications with us (emails, chat messages, support requests)
2.2 Automatically Collected Information
When you access our services or website, we may automatically collect:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2.3 Marketing and Analytics Data
As a marketing service provider, we may collect:
- Website visitor behavior and engagement metrics
- Email campaign performance data
- Social media interaction data
- Customer relationship management (CRM) data
- Lead and conversion information
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our marketing services
- Account Management: To create and manage your account, process payments, and communicate about your services
- Marketing Campaigns: To execute marketing strategies, campaigns, and analytics on your behalf
- Communication: To respond to inquiries, provide customer support, and send service-related notifications
- Analytics and Improvement: To analyze usage patterns, optimize our services, and develop new features
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
- Marketing Our Services: To send promotional materials about our services (with your consent where required)
Use of Third-Party Platforms
4.1 Marketing Automation Platform
Bridge City Marketing utilizes a white-labeled marketing automation platform to deliver our services. When you use our services, your data may be processed through the platform’s infrastructure. The platform maintains its own privacy practices and security measures. For more information about the platform’s data practices, please visit their privacy policy.
4.2 Other Third-Party Services
We may integrate with or use other third-party services to deliver our marketing solutions, including but not limited to:
- Email service providers
- Social media platforms
- Analytics tools
- Payment processors
- Cloud storage services
These third parties have their own privacy policies governing the use of your information.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in delivering our services
- Client Authorization: When you authorize us to share information as part of marketing campaigns or integrations
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of company assets
- Protection of Rights: To protect our rights, property, safety, or that of our users or the public
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
We do not sell personal information as defined by the CCPA.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending email notification for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Prizm Marketing Group dba Bridge City Marketing
Phone
(864) 551-5205Address
105 Forest Ridge Way
Greenville, SC 29617
We will respond to your inquiry within a reasonable timeframe.
