Agreement to Terms
By subscribing to Bridge City Marketing ("Company," "we," "us," or "our") services, you ("Client," "you," or "your") acknowledge and accept these Terms and Conditions. These terms govern all services provided by Bridge City Marketing.
Services
Bridge City Marketing provides professional marketing services as outlined in individual service agreements, proposals, or statements of work. Services may include but are not limited to digital marketing, CRM and automation platform setup, social media management, advertising, website development, AI voice agents, content creation, SEO, and related marketing activities.
Billing and Payment Terms
3.1 Subscription Billing
By subscribing to our service, you agree to be billed on a monthly basis. Payment is due at the beginning of each billing cycle.
3.2 Payment Schedule
Unless otherwise stated in your service agreement, invoices are due upon receipt or according to the payment schedule outlined in your agreement.
3.3 Late Payment
Payments not received within seven (7) days of the due date will be considered late.
3.4 Non-Payment and Service Suspension
During this suspension:
- All campaigns, automations, and workflows will be paused
- Access to accounts, dashboards, and reporting will be restricted
- Phone numbers, SMS/A2P registrations, and other third-party services may be released or deactivated by the underlying platform and are not guaranteed to be recoverable
- We are not liable for any loss of business, leads, data, or opportunities during the suspension period
3.5 Service Reactivation
To reactivate a suspended account, full payment of all outstanding balances plus a $75 reactivation fee must be received. Services will be reactivated within three (3) business days of receiving full payment. Reactivation does not guarantee recovery of phone numbers, historical data, or third-party integrations lost during suspension.
3.6 Account Termination
Upon termination:
- All services will permanently end
- Access to accounts, data, reports, and marketing materials may be revoked and is not guaranteed to be recoverable
- Any setup, onboarding, or build fees are non-refundable
- Outstanding balances remain due and payable, and we reserve the right to pursue collections, including recovery of reasonable attorneys' fees and collection costs
Cancellation Policy
Either party may terminate this assignment by providing not less than five (5) days written notice to the other party.
In the event of cancellation of this assignment:
- Ownership of all copyrights and the original artwork shall be transferred to Client for any work completed up to the date of cancellation
- Client shall pay for all work and expenses based on the contract price and expenses already incurred up to the date of cancellation
Non-Refundable Policy
Fees paid are non-refundable. Partial months of unused service after cancellation will not be reimbursed.
Client Responsibilities
Clients agree to:
- Provide timely payment according to agreed schedules
- Supply necessary materials, access, and information for service delivery
- Respond to communications within reasonable timeframes
- Maintain current contact and billing information
Intellectual Property
Unless otherwise specified in writing, all materials created by Bridge City Marketing remain our property until full payment is received. Upon full payment and as outlined in the Cancellation Policy, ownership rights transfer to the Client.
Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the business relationship.
Limitation of Liability
Bridge City Marketing shall not be liable for any indirect, incidental, special, or consequential damages arising from service suspension, account termination, or non-performance due to non-payment.
Amendments
We reserve the right to update these Terms and Conditions at any time. Subscribers will be notified of any changes. Continued use of services after notification constitutes acceptance of modified terms.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Bridge City Marketing operates.
Contact Information
For questions regarding these Terms and Conditions or your account status, please contact:
Prizm Marketing Group, LLC
dba Bridge City Marketing
Greenville, SC 29617